KN PharmaChain

KN PharmaChain offers four distinct levels of service that cover general cargo, temperature controlled passive, and temperature controlled active shipments. Each of these service levels is supported by a product/lane specific standard operation procedure (SOP) that defines each milestone and the expected execution date. Visibility is provided by our KN Login application, enabling our customers to view not only the milestones but the temperature and voltage levels of an active package shipment at designated milestones.

Once we take control of a shipment, our global Care Team begins the monitoring process to ensure the shipments remain within the temperature requirements and that all expected milestones are achieved. This monitoring includes recording of active temperature controlled equipment and any proactive measures that are required such as, but not limited to, the addition of dry ice or the changing of batteries in the container.

In the unlikely event of a supply chain disruption (e.g. flight cancellation, delays, improper handling, etc.) contingency measures previously defined and outlined in the SOP are immediately executed to minimize any disruption within the supply chain, and/or temperature deviations. These contingencies can range from moving the shipment to another flight, re-icing, cool zone storage, etc. while automatically notifying all predefined stakeholders of the issue and explaining the action taken to resolve it.

Temperature-controlled roadfreight from, and to, the customer. Through our own fleet of temperature-regulated trucks and  a carefully selected number of highly qualified subcontractors able to meet the stringent requirements of our customers.

Passive and active temperature-controlled airfreight solutions in close cooperation with our preferred airlines and qualified packaging partners. With our trusted business partners, we have developed a range of solutions to manage your cold-chain needs. Kuehne + Nagel is the first qualified Envirotainer partner (QEP) worldwide for active temperature-controlled airfreight shipments and maintains the largest number of QEP certified locations in the world of any freight forwarder.

Within our global Competency Centers, we offer temporary temperature controlled storage within our CoolZones.  These GxP compliant refrigerators will offer multiple temperature zones for consolidation shipment buildup, in-transit staging, and emergency storage of all Pharma & Healthcare temperature controlled shipments.