Nobody can react faster...

Our global team of skilled and GXP compliant professionals use their know-how to implement, monitor and deliver consignments according to your precise requirements – 24/7/365. Our CareTeam is there to monitor the location, status and physical condition of your critical shipments. If a reading falls outside a predefined range, the CareTeam will then proactively execute a predefined escalation and contingency plan.

Actions to maintain the integrity of your shipment and to ensure that transit times are met include:

  • New flight bookings
  • Dry ice addition and battery replacements
  • Active ULD replacement (following an in-transit failure)
  • Arrangement of temporary temperature-controlled storage

Industry expertise and the capability of our teams are critical. We have award-winning continuous training programmes developed in co-operation with our customers.