Aftermarket Services
Kuehne + Nagel provides support for the post-installation requirements of your customers, including critical spare parts replenishment programs that minimize costly downtime.
Our most comprehensive aftermarket solution, delivers a one-hour response time from order to delivery of critical spare-parts, using a 24/7/365 call center and 120 strategically located stocking locations and couriers across the United States and Canada.
Reverse logistics services include:
- Product recovery
- Advance / retrieval services
- Cartridge return services
- Product labeling
- Scanning of returns at national or regional depots
- Web visibility and reporting of RMA services
- Return center product verification and disposition
Kuehne + Nagel also manages companies’ commercial returns, repair, recycling and WEEE (Waste, Electrical and Electronic Equipment) through RMA (Return Material Authorizations) management and the physical product recovery or return on a national and regional basis. Services include the use of air and road couriers, in addition to a wide selection of less-than-truckload and full-truckload carriers.
For more information, please contact:
Barry O'Dowd
Phone: +353-1-8239777
barry.odowd@kuehne-nagel.com