FF&E and OS&E Solutions
Experts in furniture, fixtures and equipment (FF&E) and operating supplies & equipment (OS&E).
A hotel opening is a complex operation, one step in preparation of a hotel is placing numerous purchse orders with suppliers worldwide. To ensure that furniture, fixtures & equipment (FF&E) and operating supplies & equipment (OS&E) are delivered and installed, transportation must be optimally coordinated, meet rigorous packing requirements, and ensure that the right goods arrive at the right site and at the right time.
Our hotel logistics experts specialise in designing and managing these complex processes. We support customers on five continents. We design transport models; assist with the freight budgets to balance business objectives with cost-effective, executable operational plans. Our project management team leverage complex consolidation opportunities to ensure maximum supply chain efficiency. The project might be a mega-casino in Las Vegas, a boutique hotel in Europe, or just a mock-up room in Vietnam. Regardless of the scale or the location, we invite you to benefit from our experience and professionalism.
From our four Centres of Excellence in Macao, Hanover, London and Miami, we coordinate the project, while project managers and our mobile FF&E installation teams are dispatched around the world to provide on-site assistance and hands-on management.
For additional information, please contact us
Our services include
- Freight management and installations for mock-up rooms
- Study of applicable customs regulations and forecast duties and taxes
- Logistical survey of the hotel site
- Set-up of receiving/consolidation gateways in customers’ main receiving countries
- Supplier and order follow-up, updating procurement agents
- Full compliance check of commercial documentation and letters of credit
- Cargo consolidations, seafreight dispatch and customs clearance at destination
- Set-up project warehouses within acceptable radius and run road tests to site
- Delivery to hotel receiving ramp and room delivery
- Unpacking, FF&E installation, artwork installation
- OS&E delivery (in bulk of following our acclaimed “room in a box” principle
- Recycling services
- Project management and sophisticated management reporting
- Internet-based tracking and tracing
- Transport, warehouse and installation insurance
