This solution combines all Critical Service Logistics components, ensuring parts deliveries to field technicians within pre-specified times.

• CSL Customer Contact Center – Focused on service order execution and controlling your delivery costs
• Depot Management – Network of forward stocking locations in strategic locations, enabling you to offer and meet same-day parts delivery, including 1-hour service in many locations
• Field Service Managers – Regionally focused professionals working closely with regional and local service providers to meet your key performance metrics
• Network Control Team – Effectively manages parts inventory throughout the network and within the four walls of any network facility

For information on how Kuehne + Nagel can help with your contract logistics requirements, please click.