Regularly audited by Bureau Veritas, a leading provider in auditing and certification services, we ensure that our business processes and locations meet the highest quality standards through certification in accordance with ISO 9001:2015. This places the company among the few global logistics providers awarded this certification without interruption since 1995.
In addition, we are certified for Cargo iQ phase 2 in terms of airfreight and depending on locations and business activity, we have among others GxP Pharma, SQAS and EN9100 certifications. For a complete outline of our certifications, please see the document “QSHE Overview” on this page.
Internally within our integrated management system, we carry out more than 3,500 annual audits with the aim of identifying possible weaknesses and improving operational quality. We have developed a program that contains automated QSHE audit checklists relating to reporting, recording and evaluation of improvement proposals. This continuous control and optimisation process has delivered significant increases in customer satisfaction, confirmed by surveys in all regions. Every year, we set ambitious new targets to focus on further improving our already high standards.
For more information about our QSHE processes, please contact us