Services
The ‘’Supply The Sky " concept covers competencies through the entire aircraft lifecycle - from individual aircraft-on-ground (AOG) management through performance-based supply chain solutions.
Kuehne + Nagel delivers services across a global network, of over 65 gateways served by more than
3000 dedicated aerospace staff implementing proven, best-in-class processes and leveraging powerful information technology.
Click on the icons below for details on how you can benefit from our services.
KN InteriorChain
We focus on maximising operations for the customer who needs a fresh look for their aircraft cabin. In doing that, we manage the entire supply chain and free aerospace customers from logistics anxiety. Benefits such as full visibility, efficient operations and transparent pricing are enabled via this end-to-end solution.
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KN EngineChain
Developed in conjunction with our Engine Competence Centres, with services delivered by specifically trained professionals. Dedicated engine competence teams provide support and expert handling, as well as extensive knowledge and expertise. This enables them to move time-critical and intricate aero engines on time every time.
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Production Logistics
We are able to provide world-leading logistics solutions by offering complete production logistics engineering. We also have expertise in heavy parts handling which altogether allows manufacturers to perform a lean and effective production process.
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KN SparesChain
This service allows our customers to have full visibility on their repair cycle, reduce their inventory level and select time concepts that suit their individual needs.
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AOG Service
Despite the high degree of safety in aerospace, major incidents are still grounding aircraft for weeks. Our own aircraft-on-ground (AOG) support team attends to all procedures and puts them into operation. The service helps airlines to focus solely on the repair of their damaged aircraft, while we take responsibility for coordinating the worldwide transport, local customs and documentation.
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Order Management
Consolidation of the numerous suppliers needed to fit out an aircraft is a huge logistical challenge: components as seats or entertainment systems must be moved from a factory to the site of the aircraft manufacturer. Through our global network and years of experience, we are able to consolidate all the buyer furnished equipment (BFE) needed by our customers, to avoid costly delays and to deliver projects on budget and on schedule.
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Specific services include:
Production Logistics
Key Services:
- Supplier scheduling and integrated vendor community solutions
- Ordering and replenishment services
- Inventory management and stock level optimization
- Customized kitting
- Just-in-time and pull flow delivery to lineside
- Re-usable packaging solutions
- Pre-production services
- Best In class WMS interfaced with ERP
- Integrated performance management system with standard KPI’s
- VMI (vendor managed inventory) concepts
Key Benefits:
- Optimisation of parts flows from inbound to production per type of part
- JIT deliveries that reduce inventory at line level and lower costs
- Use of Lean Management concepts
- Minimization of handover points and interfaces through full service offer.
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Supplier Management
Key Services:
- Order fulfilment
- Event management
- End to end logistics
- Supplier clearing
- Supplier performance management
Key Benefits:
- Right first time JIT deliveries
- Reduced logistics costs (up to 60% on transport by consolidation)
- Proactive troubleshooting
In-Flight Services
Key Services:
- Supply & demand planning
- Aircraft balancing management
- End to End supplier management
- Initial provisioning
- Performance management
Key Benefits:
- Reduction of basic logistics costs (warehousing and transportation)
- Reduction of the cost of ownership (reduced stock levels, optimised purchasing)
- Reduced consumption (wastage) through better control
- Access to the SkylogistiX network and facilities
Spare Parts Logistics - KN SparesChain
Key Services:
- Monitoring and reporting of repair / supplier cycletimes per order, part and supplier
- Improved monitoring, alerting and visibility on AOGs and engines
- Repair cycle performance per supplier across all suppliers
- Pending repair orders, scaling towards due date
- Follow up with repair suppliers in advance so delivery times can be met
- Daily pipeline forecasts (prior to flight arrival)
- Point-to-point shipping
Key Benefits:
- Ongoing and comprehensive performance monitoring across all repair & new-buy suppliers
- Risk reduction on mission critical orders for AOGs and engines
- Capital cost savings on either loan fees and/or stock level reduction
- Simplified model determines potential cost savings on repairs
- Availability of evaluation records and hard facts improve negotiation processes and performance
- Up-to-date information drives improved shift planning and identification of priorities, helping to avoid unnecessary costs
- Additional IT infrastructure at client premises can be avoided
- Breakdown of lead time responsibility (repair versus shipping)
- Customised IT interface using order level processes
- End-to-end visibility gives clients more control, minimises disruption and can reduce costs
Incident Management
Key Services:
- Full consolidation of material needed to resolve the incident.
- Logistics coordination and visibility of the solution.
- On-the-ground project management team for logistic support.
Key Benefits:
- Immediate status report on the full project
- Full project visibility and cost monitoring
- Real-time information through a dedicated internet platform
- No impact on the customer’s Logistics Department allowing them to concentrate on fixing the aircraft.
- Itemised and ‘whole project’ costing.
Engine Logistics - KN EngineChain